Frequently Asked Questions
Can I buy a car online?
Yes, you can! In-store or online, with HoneyCar Direct Process car buying has never been sweeter.
How do I get my car if I buy it online?
Whether it’s your home garage or office parking lot, when you buy with HoneyCar Direct Process, we deliver to you.
Is there a fee for buying online?
No. At HoneyCar, you’ll never pay a hidden fee or an extra charge. We offer our exclusive HoneyCar Direct Process as a courtesy to all of our customers.
What are my payment options?
Once you’ve found the perfect ride, one of our finance experts will go over all available payment options with you. If you’re buying online with our HoneyCar Direct Process, payment options will be shown to you once you choose the vehicle you love.
Can I use a credit card for a down payment?
Yes. Speak with one of our finance experts for more details.
When is my down payment due?
Your down payment is due at signing.
What kind of documents do I need to buy a car?
Bring along your state-issued driver’s license and the title to any trade-in.
Do I have to have insurance to buy a car?
Yes. If you don’t have insurance, your sales professional may be able to help.
Do I get to test drive if I buy online?
With our exclusive HoneyCar Direct Process, you can drive your new (to you) car, truck or SUV for 3 days and up to 250 miles. If you don’t love it — return it!
Is there a return policy?
Yes. Drive your car for 3 days and up to 250 miles, if you don’t love it — return it.
How does the return policy work?
If you need to return a vehicle, speak with your sales professional for further details.
Can I sell my car to HoneyCar without buying a car from HoneyCar?
Yes. At HoneyCar, we’ll purchase your unwanted vehicle even if you aren’t buying a new one from us.
Is the online offer a real offer or an estimate?
Your online offer is an estimate contingent upon all information provided by you is accurate.
Do I have to get my offer online?
No. While you can do everything online, we also have four convenient locations at which you can do business at.
What do I do after getting an online offer?
All you have to do is schedule an appointment to bring in your vehicle for a final inspection.
Do I need an appointment to sell my car?
No. Just walk in and tell one of our sales professionals that you would like to sell a car.
How do you determine my offer?
All offers are based on Fair Market Value.
What do I need to sell my car?
To sell a car, you’ll need the following items:
- Title or Payoff Information
- Vehicle registration
- All persons listed on the title or registration
- All keys, keyless remotes and manuals
- A valid driver’s license or government photo ID for each titleholder
- Service and repair records
- Your HoneyCar Instant Cash Offer certificate
How and when do I get paid for my car?
With HoneyCar Instant Cash Offer, you can get paid right away.
What if I owe more on my car than the amount of your offer?
Any additional balance owed on your current vehicle may be able to be added to your new loan. Speak with one of our finance experts for more information.
Do you buy leased cars?
Yes. Speak with a sales professional for more information.
Does HoneyCar offer financing?
Yes. Your sales professional or finance expert will present you with all available finance options.
This is my first car purchase. Can I finance at HoneyCar?
I don’t have the best credit score. Can I finance with HoneyCar?
Whether you have good credit, bad credit or none at all, at HoneyCar we can help you get behind the wheel of your dream vehicle.
Can I use a co-buyer?
Yes. Speak with one of our finance experts for more information.
I am financing somewhere other than HoneyCar. What do I need to provide to HoneyCar?
The check that was provided by your chosen financier.